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-   -   I am returning my nokia n900 back to nokia (https://talk.maemo.org/showthread.php?t=43611)

Guber99 2010-02-07 02:29

I am returning my nokia n900 back to nokia
 
I will keep you updated how the return goes, since knowing NOKIA, they will likely deny the return of my N900. Unfortunately, despite liking the device, I can not connect to my Exchange 2007, due to non provisioning in this device. Without email, N900 is useless to me. Here is what I sent to the customer service:

"I want to return my Nokia N900. Although advertised as having corporate email capabilities, I can not connect to my work email. The problem is that NOKIA N900 does not provide provisioning! I have had no problems connecting to my work with Nokia e51, e71 and e61. I therefore want full refund for the money I spent on this device"

Wish me luck that NOKIA will take it back

F2thaK 2010-02-07 02:39

Re: I am returning my nokia n900 back to nokia
 
false (or misleading) advertising??

x61 2010-02-07 02:39

Re: I am returning my nokia n900 back to nokia
 
Could it be that you just don't know how to set it up?

maguitodelrock 2010-02-07 02:40

Re: I am returning my nokia n900 back to nokia
 
Good luck! But i saw in specifications that ME2007 was supported even in the out-of-box firmware, do you know if ur ME mailbox need some special configuration?

F2thaK 2010-02-07 03:01

Re: I am returning my nokia n900 back to nokia
 
thats right, it was implemented somewhere along then line.. i remember seening that. different settings than youre used to maybe? or what x61 said??

Guber99 2010-02-07 04:26

Re: I am returning my nokia n900 back to nokia
 
Lol. I have used E51, E71 and iPhone, with all working flawlessly. Not with N900

geneven 2010-02-07 04:34

Re: I am returning my nokia n900 back to nokia
 
I'm not following this issue, but something with Exchange was fixed with the firmware update.

DarkPand0r 2010-02-07 04:56

Re: I am returning my nokia n900 back to nokia
 
I have Mail2Web set up to my phone which uses Exchange 2007 and it works flawlessly........

Texrat 2010-02-07 05:02

Re: I am returning my nokia n900 back to nokia
 
If you guys care to search on Guber99's many, many posts on this subject you'll easily see what his particular issue is.

danramos 2010-02-07 05:23

Re: I am returning my nokia n900 back to nokia
 
Quote:

Originally Posted by Guber99 (Post 513884)
I will keep you updated how the return goes, since knowing NOKIA, they will likely deny the return of my N900. Unfortunately, despite liking the device, I can not connect to my Exchange 2007, due to non provisioning in this device. Without email, N900 is useless to me. Here is what I sent to the customer service:

"I want to return my Nokia N900. Although advertised as having corporate email capabilities, I can not connect to my work email. The problem is that NOKIA N900 does not provide provisioning! I have had no problems connecting to my work with Nokia e51, e71 and e61. I therefore want full refund for the money I spent on this device"

Wish me luck that NOKIA will take it back

Yet ANOTHER reason why I prefer even just a KIOSK in the mall, if not a store, for Nokia and a place to return things with a face and a physical presence. What a raw freaking deal. Especially in the US.

Maybe Nokia was just hoping you would wait around for them to get that feature working, despite advertising? Wouldn't be the first time expectations were raised to make us wait and wait...sometimes never delivering. :P Worse still, if you (and Nokia by implication, if they advertised the Outlook integration) were hoping for this to be used in a corporation, the appallingly bad customer service and support is a killer reason NOT to use a Nokia N900 for a company.


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