Nokia closes online stores for US + UK, remaining retail stores
http://thenokiablog.com/2011/06/29/nokia-us-uk-closed/
this certainly speaks to the overall struggles of nokia. while i could care less about handsets (their prices were among the highest) what about accessories? |
Re: Nokia closes online stores for US + UK, remaining retail stores
Doesn't make sense to me. Overhaul the online sales, don't dismantle them.
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Re: Nokia closes online stores for US + UK, remaining retail stores
how much less could you care?
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Re: Nokia closes online stores for US + UK, remaining retail stores
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Re: Nokia closes online stores for US + UK, remaining retail stores
If I recall, the amount of complaints the U.S. online store got was insane. Mishandling of orders, unable to cancel pre-orders etc. Not to mention that Amazon and brick-mortors sometimes got the phone BEFORE the online store were able to ship them!
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Re: Nokia closes online stores for US + UK, remaining retail stores
The US closure is a boon for Nokia in my opinion. They were a constant problem. Remember the N900 pre-orders? They took pre-orders for months, had months of delays without any information, then canceled all pre-orders (without informing anyone) and had everyone pre-order AGAIN a week or two before shipping. And yes, the physical stores had then in stock before pre-orders were shipped.
Overall, I'm hoping they have a plan to open a new store for the US/UK with a new partner. But even if they don't, US customers are almost better off. Better to have no support than the crap "NokiaUSA" was calling support. |
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Certainly direct sales are not an option anymore, but it is not like they are taking away the carrier-independent purchasing option from potential customers. I suspect that third-party on-line vendors (e.g. Amazon) have always been a strong (if not stronger) distribution channel for Nokia in any case. |
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As usual, something has been lost in translation as the phrase travelled west across the Atlantic ;) |
Re: Nokia closes online stores for US + UK, remaining retail stores
http://incompetech.com/Images/caring.png
Also applies to Nokia stores closing. At least in Europe they were very expensive. Never bought from Nokia store and don't remember anyone I know buying either. 3rd party resellers are so much cheaper. |
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