Ya, I can imagine that is pretty frustrating. If I were getting that message from it I think I would believe it and look more at software versions you are using. I say this because I wasn't getting any Datebk info to cross when I was using the Datebk tha comes with GVM. I had to go download Datebk5 . Once I did that it worked for me. Datebk5 is free for 45 days, so there isn't much risk in trying it to see if it works for you. In an earlier thread here I list all the software versions I have. I would lean more in this direction rather than thinking that it is not syncing. Also, have you checked the settings in Palm Desktop? Who knows, maybe it's disabled there. I doubt it, but worth looking.

Neil