I see strong indications that Jayard George (@Prokrastindj on twitter) is not an independent customer (in his defence I don't think he claims he is).
1) His twitter and youtube account seem to exist mainly for the purpose of promoting the turing phone
2) He is very active on the "turing tech support" reddit. https://www.reddit.com/r/turing_tech_support/ The funny thing is: This reddit community was created (and I believe announced) 9 days ago, user prokastrindry joined reddit 18 days ago (as did SisaMaria and TyGolden, also active on this reddit). So either this is a strange coincidence or they knew about the reddit before.

I have the impression that TRI is trying to make us believe that there are already quite a few happy and active turingphine users out there. I don't think that any of this is illegal, it just adds one more chapter to the, well, unusual communication strategy of TRI.