Thread: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
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chenliangchen is offline chenliangchen
2019-08-06 , 23:39
Posts: 1,478 | Thanked: 9,871 times | Joined on Dec 2008 @ Shanghai / London
#1730
Originally Posted by Zeta View Post
@chenliangchen As you are here, do you have any comments about those declined credit cards payments ?
Anything you know that could help us troubleshoot this with our banks ?
Or in the other way, any details you need from us, to help improve this on your side ?
And as a fallback, could Paypal be added ?

Thanks !
Really sorry to hear that. Unfortunately this is all to do with your bank's security policy... We cannot help here. There are a few cases that the payment went through on a second attempt, it might be worth trying.

We are working with PayPal and trying to restore it as an option, we are doing our best and it shall not take too long. But can not guarantee the exact timeline at this moment.

If you experience more issue, I will engage with the financial team to get back to you formally.
 

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