Hi Thomas,
I haven't needed much support. i will say when I have contacted them originally they were really good and helpful, that was on my first Gemini. On the second one they were ok but since I sent my letter to get my money back I have not heard from them yet. So, it was ok at first but now I am still waiting for a reply. Check my bank account and nothing there has been refunded. I will let you know,
Thanks,
Bob