View Single Post
Posts: 521 | Thanked: 296 times | Joined on Sep 2009
#16
Originally Posted by zartan View Post
Meanwhile Dell has shipped to people who ordered 11/25/2009 so they received a few days later. They have terrible customer service, they are aware of the error and have not made any effort to keep any of us informed. Now you want me to cancel my order. Canceling my order is not holding them accountable, Dell would prefer if those who ordered 11/5/2009 canceled our orders because the price was $442. So next time before you run your mouth you should think first.

Now get out of our thread.

To be honest, I think the issue is more with Nokia than with Dell. I believe Dell relies solely on Nokia to fullfill the orders and its Nokia that is giving the BS dates and shipping stuff out in random order.

The only power Dell has to to threaten to stop selling Nokia phones as its hurting Dell's reputation. This is what Dell should do to make Nokia ship out the phones.