Hello okhabin

In a free market, you can choose whom to pay for services like phone repair! This is opposite to the situation under communism where you are forced to pay for services and products from the state.

That makes the service providers compete for your business and money, and try to offer the best/most-efficient/cheapest service! In your instance, you could use a telephone to call various "repair centers", tell them your problem, and ask them to offer a better price.

Here is one (picked from google)
http://www.mobilerepaircentre.com/

If a user damages his phone, it would be wrong for Nokia to fix it for free, since that would force people who are very careful with their phones to pay for the damages caused by less careful people.

HNY