Update on O2

I have just got off the phone from O2, after requesting a PAC code to leave for Giffgaff.

They asked me why I was leaving, I explained about the 500MB a month fair usage policy, and that Giffgaff offer a 'truly unlimited' data plan.

I was put through to "Carl' in retentions who assured me that if you have an O2 unlimited data bolt-on, it is now 'truly unlimited' with no fair usage T&C.

News to me anyway...