News flash. I am still without a phone. I have requested that my N900 should be changed with an E7, but I have not heard from Nokia since. Also, for you that need a replacement phone to sell to buy something new, know that the replacement device, in the EU anyway, has 2 years guarantee from Nokia. And that you should request something like a receipt for the replacement phone and a 2-year guarantee. (I turned into a law scholar for godamn nokia...)