Originally Posted by rm42

When I initially ordered my N900 from Amazon I ordered the offered 3 year warranty. This warranty is from a company called Square Trade. I hadn't yet done anything about that warranty, but since I canceled my order with Amazon and went to Dell instead I decided to go in and see how it works.

I tried creating an account through their web page, but I never received an email. So I called them. The guy on the phone was very helpful. He created my account for me with a temporary password. I then explained to him that the warranty was purchased back in October and that I was wondering if the 3 year warranty started counting from the time of purchase or from the time of the product delivery. He said that it starts from the time you purchase the warranty. Oops #1.

I then explained to him that I had canceled my device order through Amazon and that I was purchasing it from Dell instead. I asked him if the warranty would apply to the device purchased from Dell and he said that it would not. He said that they can transfer a warranty from person to person, but not from device to device. Oops #2.

The good thing is that the warranty can be canceled within 90 days of purchase for a full refund. He was helpful enough to cancel it for me. I still think I am going to purchase this warranty for the device, but I am going to wait until it ships.

Originally Posted by jsharper

My Dell SB order ($442 + tax, using the 15% stackable coupon code from yesterday before it was shut off) is still "In Production". I'm hoping they've already cancelled all the orders they were going to cancel...

Originally Posted by drm

There is something very wrong with capitalism these days.

They call it free market but I can’t really think of a reason why we European have to pay the double of the price of things “made in Europe” than the Americans.

This is valid to anything from electronics, musical instruments and cars, etc.
$442 is 297 € and here we have it for 599€
Wouldn’t be more logic if they would pay more for the transport.
I have friend that goes to the states in December and I’ll ask him to bring me one, but it’s really a shame that I need to make this kind of scheme.

Originally Posted by radiowc

Hmm......... the catch might be longer delivery dates from DELL :>

Originally Posted by rm42

When I initially ordered my N900 from Amazon I ordered the offered 3 year warranty. This warranty is from a company called Square Trade. I hadn't yet done anything about that warranty, but since I canceled my order with Amazon and went to Dell instead I decided to go in and see how it works.

I tried creating an account through their web page, but I never received an email. So I called them. The guy on the phone was very helpful. He created my account for me with a temporary password. I then explained to him that the warranty was purchased back in October and that I was wondering if the 3 year warranty started counting from the time of purchase or from the time of the product delivery. He said that it starts from the time you purchase the warranty. Oops #1.

I then explained to him that I had canceled my device order through Amazon and that I was purchasing it from Dell instead. I asked him if the warranty would apply to the device purchased from Dell and he said that it would not. He said that they can transfer a warranty from person to person, but not from device to device. Oops #2.

The good thing is that the warranty can be canceled within 90 days of purchase for a full refund. He was helpful enough to cancel it for me. I still think I am going to purchase this warranty for the device, but I am going to wait until it ships.

Originally Posted by QueenShawtii

The price increased from 519 to 599.. *sad face* I was gonna pull the trigger, too.

Originally Posted by ABerri

I pre-ordered mine yesterday from Dell and was told they will not charge my card until the phone enters the shipping process. Today I'm checking my bank online and they charged me the full price for the phone. I know when companies want to normally check the validity of your card they charge $1 just to make sure the card info you provided is accurate but never the full amount. I'm confused now. I'll call them later during my lunch to find out why they did so. I highly doubt it's anywhere near the shipping process lol. Has anyone else who ordered from Dell experienced this?